Real Time with Client Interaction – A regular maintenance program for your computer is essential to keep it running smoothly. Like a vehicle, it can break down and be very costly to repair if not being properly taken care of. It can also be very costly with down-time (not having access to your PC). FT On-Site uses several programs and procedures to optimize a PC and keep it running optimally with regular maintenance. This could be done On-Site or via Remote Support using Supremo (Secure Remote Support Connection). We consider it a priority to get your system fully operational with as little inconvenience as possible!
Remote Support without Client Interaction – We offer this service on a bi-monthly schedule, as needed or depending on the workload of the PC, it could be longer or shorter – plans are open to customization. Remote login at your convenience can be arranged so as to not interfere with normal operation of the PC. Using Log-Me-In (Secure Remote Support Connection) a connection could be setup and login, reboot of system could be accomplished without the owner of PC needing to be there. A note from the owner could be left on the desktop of PC and a checklist of concerns could be addressed during routine service. A Pre-Paid Service Contract would be the most efficient method of payment at a reduced cost (5% less per hour). See ‘On-Site & Remote Computer Services Price List’ for all pricing info.